FurryFriends
Created to delight your furry friends.
Products for dog and cat
Frequently asked questions
What is the return policy?
You may request a return within 30 days of receiving your order.
To be eligible, items must be unused, in original condition, and in original packaging.
If you need help with a return, please contact us at support@furryfriendsshop.com with your order number.
Are any purchases final sale?
Yes - items marked Clearance, Personalized, or Hygiene-related (such as grooming tools) are final sale and cannot be returned.
If a product arrives damaged or defective, we will replace it at no extra cost.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
The history FurryFriends shop
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